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Contacting us by Phone

Need to speak to us?

  • Our primary method of contact is email but we do offer a phone service for technical advice and customer support between the following times:
    • Tuesday 11am - 3pm
    • Wednesday 11am - 3pm
    • Thursday 11am - 3pm
    • Friday 11am - 3pm

Please note the following before contacting us by phone:

  • You are able to check the 'live' status of an order by logging into your account here.
  • This service may be very busy and there may be long wait times for which we apologise in advance.
  • Any orders must be placed via our website - we are unable to take payment for goods over the phone.
  • Please note we are unable to add to any orders previously placed via our website - if you have missed an item off your order, please place a new order for that item and we will group orders and refund any extra postage paid where possible.
  • Calls may be recorded for training and monitoring purposes.
  • Our number is 01943 466535