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Contact Us
Please select the option below so we can best help you with your request.
You can see a detailed order status and any tracking information by logging into your account, alternatively use our tracking tool below:
Web Order ID:
Email Address:
Your web order ID can be found in your email confirmation, the ID starts with a W then a 7 digit number, e.g. W4625468
Use the form below to email us. To help us reply to you as efficiently as possible, please:
- Include as much detail as possible
- Include address information if relevant
Please see below answers to some common questions and issues.
Our FAQ page has guides and answers on various RC issues.
Use the form below to email us. To help us reply to you as efficiently as possible, please:
- Include as much detail as possible
- Provide part numbers from your manual where necessary
- Add photos to help us
Looking for some ideas? See a few below:
Model Finder
Help us recommend to you some of our best selling models based on 5 simple questions!
1) How much RC experience or technical ability do they have?
2) Do they want a model pre-built or a kit to build?
Some models require additional items such as a battery or charger which can be found in our "Power Bundles". You can view and purchase Power Bundles with the model on their product page.
3) What is your budget?
4) What type of model are they looking for?
5) How much space do they have?
Use the form below to email us. To help us reply to you as efficiently as possible, please:
- Include as much detail as possible
- Provide part numbers from your manual where necessary
- Let us know your budget if there is one
Our preferred method of contact is by email, however you can also contact us by phone for general enquiries Tuesday to Friday 11am - 3pm* (*Please check our seasonal opening hours here)
Modelsport, 26 Gay Lane, Otley, Leeds, West Yorkshire, LS21 1BR
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Finance provided by PayPal Credit. Terms and conditions apply. Credit subject to status, UK residents only, Modelsport Ltd acts as a broker and offers finance from a restricted range of finance providers, PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH.
